NEW CASTLE INSTITUTE - UK USA CERTIFIED TRAINING PROGRAMS IN LAHORE PAKISTAN - Leading Conflict Resolution in the Workplace


Leading Conflict Resolution in the Workplace

Conflict resolution can be a long, hard, and painful process. To succeed, managers must learn to manage a productive space where employees feel comfortable about bringing underlying disputes out into the open. Understanding the roots of conflict—and how to approach and deal with it—is essential. Designed to benefit both the organization and the individual, this highly dynamic, two-day program empowers you to break through conflict barriers, facilitate win-win solutions, and build the capacity to train employees to manage conflict. 

Microsoft Windows Server

TOPICS COVERED

  • Roots and consequences of common workplace disputes
  • Effective mediation tactics to approach conflict
  • Strategies for managing an “ideas space” and speaking for those who are not represented in a conversation
  • Active listening skills to defuse emotions and inflammatory language
  • Communication tactics, such as interrupting with sensitivity and authority, and addressing gender factors in the workplace
  • Hard decisions, including understanding when to walk away from a conflict

   

Career options for Commerce Graduates

  • Surveyor, Auditor / Construction estimator
  • Compliance officer / Compensation coordinator
  • Human resources specialist / Labour relation specialists
  • Money manager / Operations research analyst
  • Construction estimator / Business Management / Systems Analyst
  • Public Relations Specialist / Purchasing Manager
  • Information Systems Manager / Property Manager
  • Research & Development Specialist / Financial Analyst/ Financial Planner
  • Market Trader/Market Specialist / Business Development Rep

 

Leading Conflict Resolution in the Workplace

Our Certified Skills & Trainings are available throughout the year in LAHORE, ISLAMABAD & DUBAI. We provide 100% Practical Skills & Project Based Trainings. Opportunities for internship and job for Select candidates and their placement on international projects.

International Skills